40% Off All Parts Sale

Frequently Asked Questions

Do you offer a warranty?

Yes! All our parts are brand new and come with a 30 Day Guarantee!

We accept returns within 30 days of delivery if you have any issues with the part.

What is your exchange policy?

We do not offer exchanges for any products. If you need a different part, we recommend returning your original purchase for a full refund and placing a new order.

How do I view my order status?

You will receive an email notification when your order ships, including a tracking number. You can also use our Order Lookup tool to check your order status at any time.

How long does shipping take?

We process and ship orders the same or next business day. Delivery times depend on your location. All orders come with free standard shipping via USPS. A tracking number will be provided once your order has shipped.

Do you accept returns?

Yes! We offer returns within 30 days of delivery. If the part does not meet your expectations, simply return it in its original, unused condition for a full refund. See our Returns Policy for more details.

How do I know if a part is compatible with my appliance?

Before purchasing, check your appliance's model number and compare it with the compatibility details listed on the product page. If you don't know how to locate your model number, you can find directions on our How To Locate Your Model Number Page. If you're still unsure, our team is happy to help! Contact us for assistance.

Are all your parts new?

Yes! We specialize in brand new, high-quality appliance parts sourced from trusted manufacturers.

Can I cancel my order after placing it?

We process orders quickly, but if you need to cancel, please contact us immediately. If your order has already shipped, you can initiate a return by following our Returns Policy.

30-Day Guarantee on Parts