Drain Issue - Washer Not Draining

Appliance: Whirlpool Washer — Model: WTW5057LW0

Asked By: kim knighten

Question Details:
last week i was washing towels an it just went in lemp mode wouldnt drain then the sense light flashes an the done light flashes an lock lites up i have cleaned an checked all parts finally got it to restart but again wouldnt drain an lights came back on
Answered By: MasterTech

Thanks for your question! Based on your description -  not draining, with the Sensing and Done lights flashing along with the lid lock light—it strongly points to a failing or failed drain pump. You've already ruled out blockages and checked all other parts, which makes the drain pump the likely culprit.

We recommend replacing the drain pump to resolve this issue. You can order the correct replacement part on our website at the following link:

Whirlpool Washer Water Drain Pump - Part Number DY52285000WP

If the washer won’t drain and you've already inspected hoses and filters, the drain pump is the most common failure point in these symptoms. Replacing it should get your machine running properly again.

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